Term and Conditions

1. Introduction

Pleaser Clothing Store specializes in vintage-inspired elegance for every occasion. Our collections include Babydoll dresses, Bridesmaid Dresses, Cocktail attire, Essentials, and other carefully curated apparel designed to bring timeless beauty to your wardrobe.

2. User Obligations and Responsibilities

2.1 Account Registration

While not required for browsing, creating an account may be necessary for certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration and checkout processes. Providing false or misleading information may result in order cancellation.

2.3 Prohibited Activities

You may not use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. This includes but is not limited to:

• Attempting to gain unauthorized access to any part of our website
• Using automated systems to extract data from our site
• Interfering with the proper working of our website
• Engaging in fraudulent activities

3. Products and Services Description

3.1 Product Information

We strive to accurately display our products through photographs and descriptions. However, slight variations in color, texture, or appearance may occur due to monitor settings and photographic lighting. Product dimensions are approximate.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place an order, we will notify you and provide a full refund for that item.

3.3 Non-Returnable Items

To maintain quality and hygiene standards, the following items cannot be returned:

• Accessories (for hygiene reasons)
• Essentials (intimate apparel and basic undergarments)
• Bridal – Under $100 (special occasion items in this category)
• Items marked as “Final Sale”
• Personalized or custom-made items

4. Ordering and Payment Terms

4.1 Order Process

Placing an item in your cart does not reserve that item. An order is only confirmed when payment is processed and you receive an order confirmation email.

4.2 Pricing

All prices are listed in U.S. dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Order Cancellation

You may cancel your order within 24 hours of placement, provided it has not yet entered the processing stage. To cancel, please contact our customer service team immediately.

5. Shipping and Delivery

5.1 Shipping Areas

We proudly serve customers worldwide, excluding some remote areas and parts of Asia. During checkout, you will see if we ship to your location.

5.2 Processing and Delivery Times

• Order Processing: 1-2 business days
• Standard Shipping: Via DHL or FedEx – $12.95, delivery within 10-15 days after shipment
• Free Shipping: Via EMS (for orders over $50), delivery within 15-25 days after shipment

5.3 Delivery Issues

While we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other circumstances beyond our control.

6. Returns, Exchanges, and Refunds

6.1 Return Policy

We accept returns within 15 days of the delivery date. To be eligible for return, items must be:

• Unworn, unwashed, and in original condition
• In the original packaging with all tags attached

6.2 Return Process

To initiate a return:

1. Email our customer service at [email protected] within 15 days of receiving your order
2. Include “Return/Exchange Request – Order #[Your Order Number]” in the subject line
3. Provide your full name, email address, items to return, reason, and preferred resolution
4. Wait for authorization and instructions from our team
5. Ship your return to: Pleaser Clothing Store Returns, 312 Webster Street, Red Bank, US 07701

6.3 Refunds

Refunds are issued to the original payment method:

• Credit Cards: 5-7 business days after we process your return
• PayPal: 3-5 business days after we process your return

Original shipping fees are non-refundable, and return shipping costs are the customer’s responsibility.

6.4 Exchanges

We happily exchange items for different sizes or colors, subject to availability. If your desired exchange item is out of stock, we will issue a refund instead. Standard shipping charges apply for exchange shipments.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Pleaser Clothing Store or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and safeguard your data.

9. Limitation of Liability

9.1 General Limitation

To the fullest extent permitted by law, Pleaser Clothing Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

9.2 Maximum Liability

Our total liability for any claim related to these Terms or your use of our website shall not exceed the amount you paid for the products that are the subject of the claim.

9.3 Product Use

You assume all responsibility and risk for the use of our products. We are not liable for any injuries, damages, or losses resulting from the use or misuse of our products.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our website shall be resolved in the state or federal courts located in Monmouth County, New Jersey.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified Terms.

12. Contact Information